Professional Services

Providing Digital Product Owner and Customer Journey Mapping Services focussed on improving Customer Experiences to add value.
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Digital Product Manager

  • Defining the Vision
  • Prioritizing Needs
  • Managing the Product Backlog
  • Overseeing Development Stages
  • Anticipating Client Needs
  • Acting as Primary Liaison
  • Evaluating Product Progress
  • Managing Stakeholders

Digital Product Owner

  • End-to-end ownership of product offerings by leading cross-functional teams to conceptualize, define and implement new features.
  • Participating in Strategic and Tactical planning discussions. Assisting in the development of the Vision & Roadmap and creating/maintaining a detailed prioritized Product Backlog
  • Actively participating and running Agile related activities i.e. Iteration Planning, Sprint Planning, Daily Stand Ups, Iteration Review, Backlog Refinement and Iteration Retro
  • Engaging day-to-day with the Agile Scrum teams writing and clarifying user stories, participating in Sprint activities to ensure the implementation of high priority backlog features to align with the Product Roadmap
  • Responsible for driving and/or working cross-functionally with Design, Copy Production, and Technology teams that need to be involved in your respective initiatives
  • Working with cross-functional teams to investigate customer pain points and address opportunities, interpret data and generate innovative and unconventional solutions
  • Engaging analytics teams to establish, measure and analyze key performance indicators (KPIs) for new features